Long Adventure Outdoor Sport Sdn. Bhd. ("Long Adventure", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://longadventure.com (the "Site") or purchase products through our online store.
By accessing or using our Site, you agree to the collection and use of your information in accordance with this Privacy Policy.
When you browse our Site, place an order, create an account, contact us, or subscribe to our marketing communications, we may collect personal information including but not limited to:
We only collect information that is necessary to process your orders, provide customer support, improve our services, and comply with legal obligations.
When you visit our Site, certain information is collected automatically, including:
This information helps us improve our website performance, user experience, and website security.
Our Site uses cookies and similar technologies to enhance your browsing experience.
Cookies may be used to:
Most web browsers allow you to disable cookies through your browser settings. Please note that certain features of the Site may not function properly if cookies are disabled.
We use your personal information to:
You may opt out of receiving promotional communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.
We do not sell or rent your personal information.
We may share your information with trusted third parties only where necessary to operate our business, including:
These third parties are only permitted to use your information for the services they perform on our behalf.
All online payments are processed through secure third-party payment providers. Long Adventure does not store your complete credit card or debit card information on our servers.
Payment transactions are encrypted using industry-standard security protocols.
With your consent or where permitted by law, we may send you:
You may unsubscribe from our marketing communications at any time.
We retain your personal information only for as long as necessary to:
When your information is no longer required, it will be securely deleted or anonymised where appropriate.
Subject to applicable laws, you may request to:
To exercise these rights, please contact us using the details provided below.
Our Site may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing any personal information.
As we serve customers both within Malaysia and internationally, your personal information may be transferred to, stored, or processed in countries outside Malaysia where necessary for payment processing, shipping, or other business operations.
We take reasonable measures to ensure that your information remains adequately protected during such transfers.
We implement appropriate administrative, technical, and organisational security measures to protect your personal information against:
While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
We reserve the right to update or amend this Privacy Policy at any time.
Any changes will become effective immediately upon posting on this page. We encourage you to review this Privacy Policy periodically to stay informed of any updates.
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
Long Adventure Outdoor Sport Sdn. Bhd.
Registration No.: 201301040823 (1070646-W)
Address:
1A, 23, Persiaran Astana
Bandar Bukit Raja
41050 Klang
Selangor, Malaysia
Email: enquiry@longadventure.com
WhatsApp / Tel: +60 13-606 5659
