This website is operated by Long Adventure Outdoor Sport Sdn. Bhd. Throughout this website, the terms "Long Adventure", "we", "our", and "us" refer to Long Adventure Outdoor Sport Sdn. Bhd.
By accessing our website at https://longadventure.com (the "Site") and/or purchasing products through our online store, you agree to be bound by these Terms of Service ("Terms"), together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies published on our Site.
If you do not agree to these Terms, please do not use our Site or purchase our products.
We reserve the right to amend these Terms at any time without prior notice. Continued use of the Site following any updates constitutes acceptance of those changes.
By using this Site, you represent and warrant that:
Long Adventure offers scuba diving equipment, freediving equipment, diving accessories, and other outdoor sports products through this Site.
Product availability is subject to stock availability.
We reserve the right to:
We strive to ensure that all product descriptions, specifications, colours, and images displayed on our Site are accurate.
However:
Long Adventure does not guarantee that all information published on the Site will always be completely error-free. Long Adventure also does not warrant that any product is suitable for a customer's intended purpose, intended activity, or specific diving environment. Customers are responsible for determining whether a product is appropriate for their intended use. Customers are responsible for verifying product compatibility with their existing equipment before placing an order.
All prices displayed on our Site are quoted in the applicable currency and are subject to change without prior notice.
Although we make every effort to ensure pricing accuracy, pricing errors may occasionally occur.
If an incorrect price has been displayed, we reserve the right to:
Placing an order does not constitute acceptance of that order.
An order is considered accepted only after:
Long Adventure reserves the right to reject or cancel any order for reasons including but not limited to:
If payment has already been collected for a cancelled order, the amount paid will be refunded using the original payment method.
Payment must be completed immediately during checkout using the payment methods available on our Site.
Orders will not be processed until payment has been successfully received and verified.
All online payment transactions are processed through secure third-party payment gateway providers.
Exchange rate fluctuations, bank charges, payment gateway fees, foreign transaction fees, or other charges imposed by financial institutions are the sole responsibility of the customer and are non-refundable.
Shipping is governed by our Shipping Policy.
Estimated delivery times are provided for reference only and are not guaranteed.
Long Adventure shall not be responsible for delays caused by:
International customers are responsible for any import duties, customs fees, taxes, or other charges imposed by their destination country. Customers are responsible for ensuring that products may legally be imported into their destination country.
Returns, exchanges, and refunds are governed by our Return & Refund Policy.
Customers should review the policy before placing an order.
Products sold by Long Adventure are covered only by the respective manufacturer's warranty where applicable.
Warranty terms, conditions, duration, and claim procedures are determined solely by the respective manufacturer.
Long Adventure does not provide any additional warranty unless expressly stated.
You agree to:
Long Adventure shall not be liable for any damages arising from improper installation, misuse, modification, neglect, or failure to follow manufacturer guidelines.
Customers are responsible for:
Failure to do so may result in injury, equipment failure, or voiding of applicable warranties.
Diving, freediving, scuba diving, snorkeling, and other water sports involve inherent risks, including serious injury or death. Customers acknowledge these risks and assume full responsibility for the proper and safe use of any products purchased from Long Adventure. Long Adventure shall not be liable for any injury, damage, or loss arising from the use or misuse of its products. Unless expressly stated by the manufacturer, products sold by Long Adventure should not be regarded as life-saving or life-support equipment.
All content available on this Site, including but not limited to:
is owned by or licensed to Long Adventure Outdoor Sport Sdn. Bhd.
No content may be copied, reproduced, distributed, modified, or used for commercial purposes without our prior written consent.
You agree not to use this Site:
Violation of these Terms may result in suspension or termination of access to our Site.
Our Site may contain links to third-party websites.
These links are provided solely for your convenience.
Long Adventure is not responsible for the content, accuracy, privacy practices, or services offered by third-party websites.
To the fullest extent permitted by applicable law, Long Adventure Outdoor Sport Sdn. Bhd., its directors, employees, agents, suppliers, and affiliates shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from:
Our total liability shall not exceed the purchase price paid for the affected product.
You agree to indemnify and hold harmless Long Adventure Outdoor Sport Sdn. Bhd., its directors, officers, employees, agents, and affiliates from any claims, damages, liabilities, costs, and expenses arising from:
Long Adventure shall not be liable for any delay or failure to perform its obligations resulting from events beyond its reasonable control, including but not limited to:
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.
These Terms shall be governed by and construed in accordance with the laws of Malaysia.
Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.
Long Adventure reserves the right to amend or update these Terms at any time.
Any revisions become effective immediately upon publication on this Site.
Customers are encouraged to review these Terms periodically.
By submitting any review, photograph, video, testimonial, or other content relating to products purchased from Long Adventure, you grant Long Adventure a perpetual, worldwide, royalty-free licence to use, reproduce, publish, modify, and display such content for marketing, promotional, and business purposes.
If you have any questions regarding these Terms of Service, please contact us:
Long Adventure Outdoor Sport Sdn. Bhd.
Registration No.: 201301040823 (1070646-W)
Address:
1A, 23, Persiaran Astana
Bandar Bukit Raja
41050 Klang
Selangor, Malaysia
Email: enquiry@longadventure.com
WhatsApp / Tel: +60 13-606 5659
